Privacy policy

At AC Used Auto Parts, we understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in connection with our services, products, and website (collectively, the “Services”). In this policy, “we,” “us,” or “our” refers to AC Used Auto Parts.

 
Types of Information We Collect
Personal Information: Any data that can identify an individual, as defined under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Sensitive Information: We do not intentionally collect sensitive data (e.g., health information, biometric data, racial or ethnic origin), unless legally required or explicitly authorized by you.
 
Information We May Collect Includes
Full name
Date of birth and driver’s license (for vehicle-related services)
Delivery or shipping address
Contact details: email, phone number, mailing address
Payment information (processed via secure third-party payment gateways)
Preferences and feedback
Survey and inquiry responses
Browser session details (e.g., geolocation, device type, browser type, IP address)
Usage data and analytics (via cookies and other technologies)
Information from related applications or social media
Any other personal data provided by you or authorized third parties
 
How We Collect Personal Information
We gather personal information through:

Direct interactions: Email, phone, forms, purchases, and in-person communication
Website usage: Interaction with our site and web applications
Third parties: Service providers, analytics tools, cookies, and marketing platforms
 
Use of Personal Information
Your personal information may be used for purposes including:

Providing and delivering products and services (e.g., parts sales, vehicle services)
Managing and improving our website and applications
Communicating about orders, updates, and services
Internal administration, invoicing, and record-keeping
Conducting research and analytics
Marketing and promotional outreach
Meeting regulatory and legal obligations
Addressing disputes or customer service issues
 
Disclosure of Personal Information
We may share your information with:

Trusted service providers (e.g., delivery drivers, IT and payment processors)
Our employees and authorized contractors
Business partners or affiliates
Prospective buyers in the event of a business sale or merger
Legal authorities, as required by law
Marketing and analytics platforms (e.g., Google Analytics, Meta Pixel)
Other parties as permitted or required under applicable laws
 
International Data Transfers
Some third-party services may store or process your information outside of Canada. We ensure that such providers adhere to comparable data protection standards.

 
Your Rights and Choices
Consent: By providing your personal data, you consent to its use as outlined.
Third-party data: If you provide information about others, you confirm their consent.
Access & Correction: You can request access to or correction of your information. Requests may require verification and may be subject to applicable fees.
Unsubscribing: You may opt out of marketing communications at any time.
Complaints: Concerns can be raised with us or with the following authorities:

Office of the Privacy Commissioner of Canada: www.priv.gc.ca
Office of the Information and Privacy Commissioner for British Columbia: www.oipc.bc.ca
 
Data Security
We implement technical and administrative safeguards to protect your data. While we strive for security, no internet transmission is entirely secure. Use of our Services is at your own risk.

 
Cookies
We use cookies to improve user experience and analyze site usage. Cookies may be linked to personal data if voluntarily provided. You may disable cookies via your browser settings.

 
Third-Party Links
Our website may link to other websites. We are not responsible for the privacy practices of these external sites.

 
Policy Updates
We may revise this Privacy Policy occasionally. Please check our website for the most current version.

 
Contact Us
AC Used Auto Parts
Abbotsford, BC, Canada
📧 Email: [email protected]